17. What if my cable company upgrades or changes to a different cable converter? All cable companies eventually upgrade-as technology progresses and new sources become available older equipment becomes obsolete. The fact is that cable companies do not change quickly or often. It is a huge expense for cable company to swap out all of its customers cable converters and replace them with brand new ones and upgrade the system to support the new scrambling methods. It usually takes a cable company a year or longer to complete an upgrade. Most cable companies upgrade every 10-15 years. We allow previous customers to trade in their old converters that they purchased from us for credit towards new equipment, providing that it is in good working condition. 18. What is the difference between filtering and scrambling?

Through the use of special equipment, the cable company can "address" the customers cable converter to descramble the program for which the fee was paid. 10. Can your cable converter work anywhere? NO. cable converters are specific to each cable system. Different cable companies use different cable systems, characterized by manufacturer’s brand name and model number. You must use a compatible converter that works in your area, but it may not work in a different area. 11. What do you do if your cable converter doesn''t work? Call your cable converter box source . Let them know that there are problems. Most companies want to correct any problems you are having . If you are working with a customer oriented company , they will work diligently or remedy your problem . Don’t just let it go.

4. Which cable converter is best for me? You have two choices when purchasing your cable equipment, a single-unit (one-piece) system or a system containing two units (two-piece). Combination box advantages: The one-piece system is based on a combination of cable converter and a descrambler, installed in a single box. This unit is referred to as a combination unit. The pluses: Easy to hook up, Available in both generic or name brand , similar to systems used by cable companies. Separate component advantages: The two-piece systems is based on two separate units, A cable converter and a descrambler, that are connected together and function as one-piece system. The pluses: lower cost, components can be individually upgraded, and interchangeable components.

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