15. How do you determine the replacement for your cable box? Get the brand name and model of the cable converter unit that was supplied to you by your cable company. The brand name is located on the front of the box. The model # is located on the bottom of the cable box on the tag. 2) Look at the companies list of cable box products and their corresponding replacement description (your equipment model number) in their catalog. From this you can determine what you will need or consult in conjunction with your cable box source for the right replacement. 16. How can you tell if you''re dealing with a professional cable converter company? First, of course, trust your own judgment. A company you can trust will be one that has at least a 30 day guarantee, and a 90 day warranty on their products. Offers of variety of equipment for most areas of the country and some areas of the world. The company will have the capability of delivering your equipment day air, 4 day ground, international, or other if agreed upon. The staff will be capable of answering most technical questions. The company should also have an 800 number for easy access for the customer.

They will want a satisfied customer who will refer them additional business . The company may not have a quick answer for about 5% of the problems out there. Be patient and work with your cable box company until you find the right Converter box for your area. Sometimes technology changes for your area and the source may need to do some additional research to get the desired image. Do this before the warranty / guarantee has run out. Even then there may be a solution. 12. How can you improve the quality of your cable converter reception? Amplification may be needed to correct the problem . Whenever a cable signal is split between two or more TV’s or routed to some other video components such as VCR’s , the signal weakens and produces a poor quality picture.

The weak signal may cause a "snowy" or gray picture, or may even result in weak color or lack of color. Since most cable viewers use several different video components, it is recommended that an amplifier be used to restore the signal strength and the picture sharpens. In most cases, the amplifier brings the picture " back to life " and restores it’s original quality. Consider using a 10db amplifier to improve signal strength. 13. What happens when there isn''t a replacement for your cable company box? Most converter sources will carry the common brands. When your company doesn’t carry your brand then you need to find out if they either have it in stock or have a source for your uncommon make and model.

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